Shipping and Returns Policy

Shipping & Returns Policy

Thank you for choosing Kaim! We are committed to providing you with the best shopping experience. Please read our Shipping and Returns Policy carefully to understand our terms regarding shipping, exchanges, and returns.

1. Return Policy

At Kaim, we do not offer returns on any products. However, if you wish to exchange an item, you must report your request within 48 hours of receiving your order. To initiate an exchange, please contact our customer service team with your order details.

Key Points:

  • No Returns: We do not accept returns under any circumstances.
  • Exchange Reporting: All exchange requests must be submitted within 48 hours of delivery.

2. Shipping Policy

We aim to deliver your orders promptly and securely. Here’s what you need to know about our shipping practices:

Shipping Fees:

  • Shipping costs range from ₹60 to ₹140 per half kg depending on the delivery location and service selected.

Delivery Timeline:

  • Orders are typically processed within 1-3 business days, with delivery times varying based on your location.

Shipping Methods:

  • We utilize reliable courier services to ensure your order arrives safely and on time.

3. Contact Information

For any inquiries regarding exchanges or shipping, please reach out to our customer service team at orders@kaimindia.com. We are here to assist you! Thank you for shopping with Kaim! We appreciate your understanding of our policies and look forward to serving you again.