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Palsoro 249, Amar Nagar C, Hanuman Nagar Extension - 302012 Jaipur (RJ) INDIA

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Frequently Asked Questions

What is the difference between Soy & Parafin Wax?

Soy wax is a natural, plant-based wax made from soybean oil, whereas paraffin wax is derived from petroleum, a non-renewable resource. Soy wax is eco-friendly, biodegradable, and produces minimal soot, making it a cleaner option for candles. It burns slower, enhancing scent throw and candle lifespan. Paraffin wax, while widely used, can release toxins and soot when burned, though it is more affordable and holds vibrant colors well. Soy wax aligns with sustainability and health-conscious choices, while paraffin wax is better suited for high-volume production with lower costs. The choice depends on environmental priorities, budget, and desired candle characteristics.

The average burning time of a candle depends on its size, wax type, and wick quality. A small tea light candle typically burns for 4–6 hours, while a standard votive candle lasts around 15–20 hours. Larger pillar candles can burn for 60–100 hours or more, depending on dimensions. Soy wax candles generally burn slower than paraffin wax due to their lower melting point, offering extended usage. Proper candle care, such as trimming the wick and avoiding drafts, can maximize burn time. On average, a well-maintained 8-ounce candle burns for 40–50 hours, making burn time a key consideration in candle selection.

The time it takes to deliver an order depends on factors such as shipping method, location, and order processing time. Standard shipping within the same country typically takes 3–7 business days, while expedited options can deliver within 1–3 business days. International shipping varies widely, ranging from 7–21 days depending on customs and carrier services. Processing times, usually 1–3 business days, add to the overall delivery period. During peak seasons or holidays, delivery times may extend due to high demand. Providing tracking information ensures transparency and helps customers estimate their order's arrival. Always check with the specific carrier for accurate timelines.

Yes, special discounts are often available for bulk orders to reward larger purchases and foster customer loyalty. These discounts may vary based on the order size, product type, or promotional offers. Businesses may offer tiered pricing, where higher quantities result in greater discounts, or provide free shipping on bulk purchases. To inquire about bulk order discounts, customers can typically contact the seller or check the website's pricing policies. Additionally, businesses may offer customized packages or exclusive deals for corporate clients or event organizers. Bulk discounts not only save money but also encourage long-term partnerships with customers.

Absolutely! We can assist with custom packaging for your upcoming event. Whether you need elegant designs, themed packaging, or personalized touches, we’ll work with you to create packaging that complements your event’s style and purpose. Our team can provide a range of options, including custom labels, gift wraps, boxes, and eco-friendly materials, ensuring a polished and professional presentation. Share your event details, such as the theme, quantity, and delivery timeline, and we’ll tailor the packaging to your needs. Let us help make your event memorable with thoughtfully designed packaging that leaves a lasting impression on your guests.

Of course! Starting your own candle brand is an exciting venture, and we’re here to help. We can assist with everything from selecting high-quality wax and fragrances to crafting unique candle designs that reflect your brand’s identity. Our team can guide you in sourcing eco-friendly materials, designing custom packaging, and creating a standout logo. We also offer insights on pricing, marketing strategies, and building an online presence to grow your brand. Whether you need help with product development or setting up your e-commerce store, we’re here to support you every step of the way. Let’s bring your vision to life!

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